Logistics Support Officer

Your flawless admin keeps logistics moving

As our Logistics Support Officer, you are responsible for…

• Creating new accounts and ensuring all account-related administration is complete: 
  • correctly inputting details from the information sheets; 
  • linking relevant documents, such as RIB files;
  • creating green list contracts;
  • requesting the required account permits.
• Monitoring the Office mailbox closely and making sure commercial deals are picked up as quickly as possible.
• Creating commercial deals in the ERP system accurately, completely and on time, while applying a critical eye to the information provided.
• Keeping master data for commodities, customers and suppliers correct and up to date.
• Linking the right supporting documents to each deal so the logistics team has all information needed to arrange transport smoothly.
• Stepping in as back-up for the water and road transport coordinators when needed.
• Handling multilingual phone communication to support the logistics team during busy moments.
• Identifying and signalling opportunities to improve the logistics process.
• Reporting directly to the Head of Logistics.

To excel in this role, you are…

• Aligned with our core values: Groundbreaking – Uplifting – Facilitating – With Integrity.
• Holding a bachelor’s degree and bringing relevant experience in an administrative back-office role.
• Accurate, structured and detail-oriented, with the focus and organization needed to work efficiently in a dynamic open workspace.
• Assertive and commercially minded, able to balance the requirements of back-office services with the needs of the commercial team.
• Comfortable working with ERP systems and proficient in Microsoft Office.
• Affinity with logistics regulations, quality standards and transport-related documentation is a plus – if this is new to you, you bring the eagerness to quickly get up to speed.
• Fluent in Dutch and able to communicate professionally in French and English, German is a plus.
• Proactive and solution-driven team player who takes ownership, communicates clearly and keeps service excellence in mind.

What can you expect?
If you are eager to join our dynamic international company, we offer you a full-time contract within a 39-hour workweek and flexible scheduling. We provide a personalized remuneration package that includes group- and health insurance, meal vouchers, eco cheques and the possibility to optimize your 13th month via our Flexplan. To ensure a strong start, you will receive on-the-job training at our brand-new headquarters in Lummen (BE).